[Degreeworks-l] DegreeWorks Defects Files on the W Drive

[Leask, Jane]

I think I'm the only Samford person right now on the main DegreeWorks listserv, so I'm the lucky recipient of the weekly updates on Defects and RPEs coming from SunGard.  (If anybody else wants to sign up, be my guest. To subscribe, send an email to listserv at sungardhe.com<mailto:listserv at sungardhe.com>. In the body of the message type: subscribe DEGREEWORKS-L YourFirstName YourLastName)

But now that we're in the process of upgrading TEST to version DW 4.0.3, to see how that goes before doing the same in PROD, we realized that some of the items mentioned in those e-mails might actually be worth reading by someone other than me! :)

I've collected all the defects into a couple of Word files.  For the most recently reported defects I've updated the status, if known.  I'll do the same for the older defects as time permits, and will try to update the files on a regular basis w/newly reported defects and status changes. If any of you have access to the SunGard Customer Support Center, you can check on a defect's status yourself, if you're curious.

The files are stored in the newly created folder, Upgrades, on the W drive in the following path: W:\Workgroups\DegreeWorks\Upgrades

Cathy Scott and Ken Cook decided to create the Upgrades folder for issues related to the latest upgrade (see also the subfolder DW 4.0.3), and will store any document related to future upgrade issues here as well.

The files are currently named as follows:
DegWks-Defects Reported in DW 4.0.x (since release of 4.0.0)<file:///\\samfordstorage.ad.samford.edu\departments\Workgroups\DegreeWorks\Upgrades\DegWks-Defects%20Reported%20in%20DW%204.0.x%20(since%20release%20of%204.0.0).docx>
DegWks-Defects Reported in DW 4.0.x (since release of 4.0.3)<file:///\\samfordstorage.ad.samford.edu\departments\Workgroups\DegreeWorks\Upgrades\DegWks-Defects%20Reported%20in%20DW%204.0.x%20(since%20release%20of%204.0.3).docx>

Each file contains defect notices related to any of the current DW versions since 4.0 was released in Fall 2008.  The second document contains defect notices that started appearing shortly after DW 4.0.3 was released.  Once DW 4.0.4 comes out, I'll start a new document as soon as defect notices begin addressing that version.

DW 4.0.4 is expected to be released Monday, September 14, 2009.

FYI:  Although some defects have been discovered by clients using an older version of DegreeWorks (DW 4.0.1 or 2), many were discovered only recently, and won't get resolved until version 4.0.4 comes out.

Sometimes a patch or quick fix of some sort is available to us BEFORE the release of the next upgrade, if we make a request through the Customer Support Center (if the status is considered resolved).  I'm checking on the possibility of a patch for the following:

One defect reported in DW 4.0.3 is that minors are not being pulled into an audit.  You won't see them in the top block (or if you do, they might be listed under the major), you won't see the minor GPA, and you won't see the details of the minor within the audit itself.  In fact, you can't even Look Up a student using the minor as a parameter.  You'll keep getting a "No students found" message).  As a result, you can't properly assess the student's status, since all the coursework he/she might have taken towards the minor will get thrown into either General Electives or the Fallthrough block.  This is a fairly  significant error (due to a typo in some behind-the-scenes coding that we don't maintain).

At this time, we don't know if we will upgrade PROD soon or wait until the 4.0.4 upgrade is ready first.  If there is a patch available for the above-mentioned defect, and if we decide to upgrade PROD to DW 4.0.3 before the release of 4.0.4, I'll let you know.

Thanks, Jane
..............................

Jane Leask
Assistant Registrar (Certifications, Publications, and Programming)
Office of Student Records
Samford University
800 Lakeshore Drive
Birmingham, AL  35229
(205) 726-2912
jeleask at samford.edu<mailto:jeleask at samford.edu>
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