[Trombone-l] Transiting DFW with multiple bags

[Earl Needham]

    Son Mike has a bad experience at DFW today -- "Raye", a young lady 
working for American Airlines, just totally lost her temper with him.  
It sounded to me like she was absolutely spoiling for a fight -- when 
she first walked up, she pushed the other clerk out of the way, saying 
"I'll handle THIS one".  Mike wouldn't even raise his voice to her while 
she was absolutely screaming at him in the terminal, that he had brought 
too many bags.  She was just totally rude, and went so far as to ask his 
name and input some data in the computer about him.  And she refused to 
give her full name.

    Mike was carrying a small briefcase, a garment bag, and a trombone 
in a gig bag.  All this was fin leaving Lubbock, but this "Raye" took it 
upon herself to change the rules on the spot.

    How can I follow up on this?  Or SHOULD I???  Should he?  What do we 
need to do here?

    Thanks,
    Earl

-- 
KD5XB -- Earl Needham
Clovis, New Mexico DM84jk
http://groups.yahoo.com/group/cw_bugs
Quoting from the Coast Guard: ZUT