[Trombone-l] Buzz Mute? was H & B latency now K&M time lag

[Bonemaster]

I guess I should be thankful, then, for how K&M does things. I lost the bell
holder piece off my UMI/K&M stand. The K&M rep parts lady was very nice,
sent me a PDF schematic with part names and numbers and allowed me to order
thru Ferguson's but have it drop shipped to me in Atlanta instead of
Chicago, LA, Atlanta. I received 3 of the 4 parts, the 4th, the 'knurled
knob', was backordered. I called today, 2 weeks after receiving 3 of 4
items, to determine when I could expect the 'knurled knob.' Here's the
headshaker, in part (and not the fault of the nice folks in Chicago):

"This item is on order. The item number is now 01.82.833.55 as Germany is
constantly improving the quality of their product! The item serves the same
purpose; the number is simply new. This part is expected to arrive on our
next container shipment, which will probably be about two to three months."

To which I replied (trying to put the best face on it):

"Thanks very much! I'll correct the part number and expect the part when the
dogwoods bloom this Spring! Enjoy the snow in Chicago!"

Bob Devine
Roswell/Atlanta, GA
An 'All Shires' family


-----Original Message-----
From: trombone-l-bounces at samford.edu
[mailto:trombone-l-bounces at samford.edu]On Behalf Of Craig
Sent: Monday, February 11, 2008 9:20 PM
To: 'Ray Horton'; 'Adrian Drover'
Cc: 'Trombone-L'
Subject: Re: [Trombone-l] Buzz Mute? now H & B latency


Why are they still in businerss?!?!

-----Original Message-----
From: Ray Horton [mailto:rayhorton at insightbb.com]
Sent: February 10, 2008 1:08 PM
To: Adrian Drover
Cc: 'Craig'; 'Tom Izzo'; mloewen at cpumagic.scol.pa.us; 'Trombone-L'
Subject: Re: [Trombone-l] Buzz Mute? now H & B latency

13 months from Humes and Berg?  I've got all of you beat.


In 1965, in the 9th grade, I went to a music store and ordered an H & B
euphonium cup mute (it was in the catalog) for a specific piece that was

coming up at school (I think it was a bassoon solo and we didn't have a
bassoon that year.).  It didn't come in for a long time - I was later
told H & B's factory burned down.  The mute came in FOUR YEARS later.  I

wouldn't buy it then, didn't need it.  Store put it in their window for
a couple of years, until I bought it when I needed a euph straight mute
- the store sold it to me for the cost of same and I took the cup off of

it.  It's a crummy euph mute, though - Denis Wick is much, much better.


Raymond Horton
Bass Trombonist
Louisville Orchestra


Adrian Drover wrote:
>
>> From: Craig [mailto:cwhyndman at shaw.ca]
>>
>> When I ordered 2 of them from H&B, it took 13 months, yes, MONTHS to
>> get.
>>
>
>
> Maybe the lost the blueprints.
>
> A.
>
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