[Trombone-l] Trombone is cool because it is simple

Chris Tune crtune at adelphia.net
Mon Mar 5 17:25:28 CST 2007


I'll tell you:  the trombone repairpersons I've dealt with are some of the 
most phenomenally dedicated craftspersons.  I'm invariably very impressed.

Right now I've got my horn with Chris Gonzales and he is really doing good 
stuff with the slide--a "lightening" procedure for my baby.

Chris

----- Original Message ----- 
From: <thetubameister at adelphia.net>
To: "Eric Edwards" <eric at elsjledwards.net>
Cc: "Trombone-L" <trombone-l at server5.samford.edu>; "Stan Brager" 
<sbrager at socal.rr.com>
Sent: Sunday, March 04, 2007 7:25 PM
Subject: Re: [Trombone-l] Trombone is cool because it is simple


> Amen; and we work to be better craftsmen every day...
>
> J.c.S.
> ---- Eric Edwards <eric at elsjledwards.net> wrote:
>> Stan & Chris & everyone,
>> Regarding craftsmen & women.
>> There are still a few of us around that really care about and truly love 
>> what we do.
>>
>> Thanks
>> Eric
>>
>>
>> >-----Original Message-----
>> >From: Stan Brager [mailto:sbrager at socal.rr.com]
>> >Sent: Sunday, March 4, 2007 12:46 PM
>> >To: 'Chris Tune', 'Trombone-L'
>> >Subject: Re: [Trombone-l] Trombone is cool because it is simple
>> >
>> >Chris;
>> >
>> >I truly sympathize with you. When I was growing up, if something broke 
>> >or
>> >needed some repairs, you took the item to a craftsman who either told 
>> >you
>> >that if was broken beyond repair or fixed what was wrong - I can't 
>> >remember
>> >taking anything back because it wasn't repaired correctly.
>> >
>> >Today, that concept of the craftsman has been largely lost and 
>> >forgotten,
>> >service technicians are poorly trained and paid, and companies are 
>> >trying to
>> >accomplish service on the cheap. To compound the problem even more, many
>> >technicians who understand the technical aspect of the products they 
>> >service
>> >don't understand their products from the non-technical aspect of their
>> >customers.
>> >
>> >I miss the craftsmen and women of earlier days.
>> >
>> >Stan
>> >Stan Brager
>> >----- Original Message ----- 
>> >From: "Chris Tune" <crtune at adelphia.net>
>> >To: "Stan Brager" <sbrager at socal.rr.com>; "Trombone-L"
>> ><TROMBONE-L at server5.SAMFORD.EDU>
>> >Sent: Saturday, March 03, 2007 12:46 PM
>> >Subject: Re: [Trombone-l] Trombone is cool because it is simple
>> >
>> >
>> >> We don't know how lucky we are with our musical instrument purchases.
>> >> Generally we know if something is included or missing from our "kit".
>> >>
>> >> I just got through a NIGHTMARE having gotten a port replicator (model
>> >> xb2000) for my HP laptop. . . .the $150 port rep came without an 
>> >> adaptor
>> >to
>> >> match my model of laptop. . .. and that was just the BEGINNING of the 
>> >> hell
>> >I
>> >> had to face. . . .you see the HP website and literature makes it sound
>> >like
>> >> you can attach a model zv5000 laptop to this port replicator ("NO!" . 
>> >> .
>> >.of
>> >> course not. . .that would be too easy). But the reality is that you 
>> >> need
>> >an
>> >> adaptor. . .
>> >>
>> >> I spent a fourty five minute pleasant session with a guy from the area
>> >> somewhere not far from India (yes, you can judge these things by the 
>> >> sound
>> >> of people's voices). Nice guy. . .just didn't speak english (or 
>> >> American
>> >> English for the academics) quite well enough to be doing customer 
>> >> service
>> >> for a technical company.
>> >>
>> >> After almost ordering an $85 power supply order. . . .which, when he 
>> >> was
>> >> nice enough to say "AC adapter" . . .I then cancelled, cancelled,
>> >cancelled.
>> >>
>> >> Imagine if you bought a trombone and you only found out after you got 
>> >> the
>> >> order sent to you that no MOUTHPIECE was included and that you needed 
>> >> to
>> >> order one from the online "PARTS STORE".
>> >>
>> >> We don't do that in our world. In our world, we almost invariably are
>> >able
>> >> to simply disclose what is included and what is not included. That 
>> >> brings
>> >> us to why the Trombone is one of the coolest musical instruments in 
>> >> the
>> >> world -- it is SIMPLE.
>> >>
>> >> Simple doesn't make life easy, or make mastery easy, in fact it can 
>> >> make
>> >> mastery very hard. But it makes dealing with the details, the 
>> >> maintenance
>> >> the stucture much easier. We simpy need to be sure the tubes are not
>> >> dented, and that they are parallel. We need to periodically clean our
>> >axe.
>> >> We need to practice. Basic stuff.
>> >>
>> >> LESSON
>> >>
>> >> Always keep things simple [repeat - the simpler way is the better --  
>> >> it's
>> >> the way the Internet was invented i.e. IP just works on getting 
>> >> packets
>> >to
>> >> the next point in the network]
>> >>
>> >> Always disclose everything totally, clearly and honestly. [if I knew
>> >> another part was needed, I'd probably just order it. . .it's the
>> >awkwardness
>> >> of getting a runaround that is hateful] Sometimes it seems like 
>> >> disclosure
>> >> is a burden, but in the end, it's the best policy.
>> >>
>> >> The things that keep businesses from growing beyond a certain size 
>> >> often
>> >are
>> >> hundreds and thousands of tiny ommissions, oversights and
>> >miscommunications.
>> >>
>> >> Very large organizations are infinitely more bureaucratic than small
>> >> organizations and this causes them to be massively more DISFUNCTIONAL 
>> >> in
>> >> tiny ways that make working with them much more frustrating, and much 
>> >> less
>> >> efficient. . . .this breeds a class of "experts" who know the "in's 
>> >> and
>> >> outs" (e.g. your tax preparer)
>> >>
>> >> Anyway, I hope everybody is having a good weekend. I'm sitting here
>> >trying
>> >> to calm down.
>> >>
>> >> Chris
>> >>
>> >>
>> >>
>> >
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>> >
>>
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