[Cus-l] [EXTERNAL]PCI Webinars via Alabama Public Library Service (APLS)

[Karlie Johnson]

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Good Afternoon,

Sharing from APLS some great PCI Webinars that you can register for free via at their website: https://secure-web.cisco.com/1akUYY_-E9MKMeCeuGMSYV9ehHMVyvijD5PBtNCCaEW4Pq_I0ab0jwx2LRkzwZKPf7BVQCMRcojFi92PTSMy8rdKfbWZxRrqggHcWg84qoWwNnFScZ1JJrIFKoYw8_vmuVdvOtOl579AFEnGtLDvxOCNLwp7kfW_LTA2FKQ2-t5hP3qgmSx59RP09WO7u2IyQH9BLpf0V9frITSq5Map7fsEBvGwM1SDbldUHxp7Ieernike46gDThTCP4Yv7oKpx6i5OEhMiu8cSC590ORl-7vRZu-XQ5ghYcfzTP7BQd9vYtCfM2NfqFHVMuXOW7TIi/https%3A%2F%2Faplsws2.apls.state.al.us%2Flibrary-training

The next PCI Webinar coming up is


What to Do with Patrons that are Mad on Arrival (MOA)

Wednesday, June 28th from 1:00-2:00 pm CST

Who’s stressed out and overwhelmed these days? That’s an easy one! Some of your patrons and co-workers. How we respond to these difficult patron behaviors is often the key to de-escalating these situations and in turn protecting ourselves when their behavior is no longer acceptable or wanted. In this interactive and informative program, attendees will learn specific verbiage to set boundaries and de-escalate patrons’ situations, as well safety techniques and procedures to use to create more consistent responses to difficult behaviors.

Register for free: https://secure-web.cisco.com/1JJf-KYh6pIrOzUfmdKi3L7EcwnZEbHrK7aKvq27FJ4PaMu240A4QIfDO6Zhj7Mqur2qOvuibSPR3RDy5tJlbncHxRC_L717sc4TxuGHjNHjHmuVX1hAxMw7bZCQ7Td97IxDIJGvaLTuGR6JYrnTxXgBJYmxXdc9tjRgLY3MFiYyGfyVCFn4xeqgWWJgnml7Rd0Fx-O2kkCfURX0YcDeyC8oabh0N3pIqY2fIRDwW11R7C39-5Lh9jMloQEiA5GsnDkchhrrLdrS5pbz2W4C6XHLO7aRGgWzWclnjmLenituIwL_D8TUz5TJdQ180g3RU/https%3A%2F%2Fzoom.us%2Fwebinar%2Fregister%2F8116842524304%2FWN_ZYdtFnNIRTOJ3H23Hfg-2w%23%2Fregistration

Best,


Karlie Johnson
ALLA Education Chair
Pronouns: She/Her/Hers
Assistant Professor
History, Anthropology, and Geography Librarian
Houston Cole Library ( http://secure-web.cisco.com/1315aLZ06TfXtjQsLDaW34OnpDiqfdJn9Mn0yiwLok7RXmbpJ7e6TG-YwCLJohArJPtWqXmOkLgUHFZbzlm_bzEKHF8nRZYO0xydGON1kaeex8nPjTscgzRfS8TwW83kf6GBPAiQZp-QIzlcj4HQz4fcaXdVxr1zc4irXSXAz4p3Ux7-ySFP_VHzW2qr8fpoCfFpDBt1RfS3_aXw4Kpr_9E9Q5JOrMfcxxQGggJZXIeL26EMiRLkUb9_xLYgmMBCxBgnLBcMZ8TAyasz1kHIyYNADokXZgxEjlDWcxv6hw7F8ZOgoUxZdZK6mpitf7HeW/http%3A%2F%2Fwww.jsu.edu%2Flibrary )
Jacksonville State University ( http://secure-web.cisco.com/1US8hjlhcj0tvLw9jPJsRJJexCBMdDjoNq5o0BhtrceKFUao50df4-g9MXjxHR3mVcYaVdXZZ6U6TtoGBWlKQ8QEHurqm5NZLGwIhRMhV5fgyEaPVHkOhj1CEv35ekNnHqOR1XnWY8m7NIiqtjiB88L1Ni7kGm8jSU1gfXh6C4O6ruE5GfZjZMnh7sEMqplh5oBmOfCta02zFylwpR23h9KWDFP44ZCX3VEWvtB4ZZjOelC0tV6VVPeMrn-nufDbPuBCDVBEbyK6KFMxLGqPgGpIC9QAcU2wO_-2_xmBlu8hLCBUNuVT6VvkL2TYKEIZv/http%3A%2F%2Fwww.jsu.edu%2F )
700 Pelham Rd N Jacksonville, AL 36265
Phone: (256) 782-5253

Make an appointment with me: https://secure-web.cisco.com/1kmoEmeJXqMQC5U7z8HG5RwHP8S_QcJfh497_2rILh928m8UvTr0Xo_OzPLNyP-gvxvtUFO0qS4t3AAz79AseRIWCe7srG0ztR3TRim3VVpij4ODR0V2W4bvTv_0ylnTdcLHMaWSFMpulfzXFwSoYYKqTmFaHQSyoQPQGLgnqvPMfBD9QtZXbu5BaRrTNLT9dmKIpSxF5g0yrl8mhdV0bbMd3_hiwx31V03dLclMKf8sc4li3dpLm2CpMU22wEzLtb-bUTVRNVK2brmf9aCmjMF_WaymhvI0cwK0KXGThVjlVOCrGwnolbMcRUOze7xvg/https%3A%2F%2Flibcal.jsu.edu%2Fappointments%2Fkljohnson
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